Chimney Sweep Reviews
Customer
When it comes time to clean our chimney there is only one company that we considering calling. That company is the British Brush. Mark has been our chimney sweep for years and he has always done a fantastic job......always on time, clear explanation of what he will be doing and if he has any recommendations to make, he does so with honesty and clarity. Also, he cleans up EVERYTHING. After he leaves, you can't even tell that a chimney sweep has been in the house. When scheduling appointments or asking general questions, Holly is a delight to deal with. She's very personable and knowledgeable. They are the best!!!
Tina and Mike Guerreiro
We have been using British Brush for quite a few years, Mark and Holly are so great to work with. The scheduling is flexible and they provide a reminder call and then a confirmation call, so on top of the scheduling that Holly is. Mark is great when he comes into our home he always is sure to cover the surrounding with plastic so there is no mess and we have not had any issues with our chimney or woodstove since we have been using British Brush. They both are great and do a fantastic job of taking care of their clients. I highly recommend British Brush to all of my friends / co-workers that ask who I use for my chimney cleaning.
RK
Mark & Holly are the best! Holly is very helpful and knowledgeable about every aspect of the fireplace, chimney and wood stoves. She helped us figure out what we needed and got us scheduled. We had an emergency and she was very accommodating in getting us rescheduled. When Mark came out he was very polite and very helpful and clean in doing everything that needed to be done. He recommended that we get a chimney cap, he ordered it and came back to put it on. Great service!
Penny Grau
We have been using British Brush for our annual chimney cleaning for the past 7 years and would highly recommend them. Holly does a great job scheduling and always reminds us of our up coming appointments. Mark is very professional, polite and on time. He does a great job start to finish and if he finds any problems, he explains them in detail and offers suggestions on how to fix them. We are lucky to have found them.
Overlook customers
We have been having Mark clean our chimney for years. They are the only company we call. He is always prompt, courteous and professional. He does a great job and keeps the house clean too. Holly is great to work with when scheduling our appointments. She is always friendly yet professional and we appreciate the reminder call. Mark and Holly are a great team to work with!
Lorie H
We've done business with British Brush for more than 15 years and there is, in our opinion, no one better. Though this type of work can be messy, Mark is extremely conscientious about working in your home. There's just never any question that the job will be done efficiently, top notch… and tidy! He knows his business!!! And Holly is as good as it gets in making sure the details of the business are covered … ensuring that everything runs smooth.
Ervin C.
I've been using British Brush company for over 10 years to keep my 20' wood stove stovepipe in perfect working order. Mark is an exemplary chimney sweep and consummate businessman. He always arrives at the appointed time and sets to work quickly and efficiently. His work quality is excellent; I am always pleased with his service. With Holly cheerfully managing the front office, their professionalism should be the standard for all tradespeople to follow. I plan to continue using British Brush for as long as Mark and Holly stay in business, which hopefully is many years to come.
Kip and Catherine
We've used Mark's services for several years and he never disappoints. The scheduling is flexible (thanks, Holly!), the cost is reasonable, and he leaves things spotless. We would recommend The British Brush to anyone!
Cliff
British Brush provides great service. Scheduling is easy and efficient, thanks to Holly. Mark arrives on time every time. He works quickly but without cutting corners. He leaves a clean workspace. The cost is reasonable and more than worth it for the peace of mind. Have British Brush do your annual chimney cleaning and inspection. You will be glad you did.
Ben
This guy was awesome! Very professional, on phone and in person, showed up precisely on time, explained everything, very clean, did not try to sell me unnecessary work, did a great job, answered all my questions, super courteous. Definitely my new go to chimney guy!
~Ben
Lisa Begley
I have been a client of Marks at British Brush for 25 years. My mother had been a client before I started with him. I would never have anyone else as long as he is in business. He is a lovely man. He is always on time with his appointment. He is clean, professional, honest. Everything you hope for in service. His wife Holly always calls ahead of time with a reminder of your appointment as well. I cannot say enough good things about them both!!!!
Linda Meng
I have used British Brush for a number of years and cannot say enough good things about them. I actually look forward to having my chimney cleaned. Borh Mark and Holly are wonderful to work with. The work is impeccable and the cost is reasonable and the service is top-notch. I highly recommend them.
Sharon Breese
I've had my Chimney Sweeped by Mark for 20 Years,I'm always left with a feeling that I'm safe for another year, as I do burn a lot. Also Marks information about the safety of my chimney is very appreciated. I wouldn't use anybody other than British Brush. Holly is very helpful in scheduling always returns my call right a away. Thank you Mark and Holly
Cat Lusa
Very professional, clean and courteous. Great spring special as well! Highly recommend Mark for your sweeping needs. He thoroughly explained everything and even drew a picture of my broken damper! No sales tactics, just honest business. Holly is super efficient and extremely pleasant!
Thomas Gronke
We've used The British Brush for 10 years with no problems. They are on-time and on-budget. Mark pointed out when I needed to get on the roof and touch up the cement on the rain cap.
Patty Merrimon
I have been using British Brush for a few years now. I love the fact that they schedule ahead so that I don't have to remember to call. Holly is so good to call ahead to remind me of my appointment and Mark is always on time to clean my wood stove pipes.very quickly and efficiently and keep everything clean in the process. They will definitely have my business as long as they are in business!
David and Kari
We’re been a client for over a dozen years, and are grateful to have The British Brush help us preserve our mid-century home. Mark is knowledgeable, and pays special attention to the intricacies of our older home. His incredible attention to detail spots minor things before they turn into bigger problems. Holly is proactive and well-organized, calling to confirm appointments and making scheduling easy. Dedicated, reliable, and personable, they’re both simply a joy to work with - thank you!!
Kirsten Leger
After more than a decade of using British Brush chimney service, I still cannot find enough words to express my delight with them. Mark and Holly are a perfect team! Mark's knowledge, skill, and attention to detail always impress me. Holly keeps the communication smooth, each year reminding us when our appointment is coming up, letting us know if there is a problem with the schedule, or working with us if we need to make changes. Mark not only keeps our woodstove in perfect order, but makes sure we understand what we need to do to keep it at its most efficient. We simply never need to worry about it. They are both such delightful people that we actually look forward to maintenance time. You really should treat yourself to this level of service!
Bruce Burkhartsmeier
Not only is Mark straight out of Central Casting for a chimney sweep, but he also does a great job and is meticulous in his work. We have used British Brush every August for several years now, and the work done is highly recommended.
Gene Bradford
These folks are second to none. Professional, courteous and dependable. We've done business with The British Brush for many years and are always more than satisfied.